FACULITY OF BUSINESS AND PROFESSIONAL SERVICES
The School of Business & Professional Services equips students with practical skills in administration, management, and corporate operations. Through industry-aligned programs, students develop the knowledge and competence needed to succeed in dynamic business environments and support organisational growth.
Build the skills to lead, manage, and succeed in today’s fast-paced business world.
Program Code:
ATCE – 101869
Program Type:
Occupational Certificate – Project Manager
NQF Level:
L5 – 240 credits
Program Overview
The purpose of this qualification is to prepare a learner to operate as a Project Manager. A Project Manager applies knowledge of project management to achieve project objectives in a specific field of application.
A qualified learner will be able to:
- Initiate a project to address specific project objectives.
- Plan and prepare the delivery of a project.
- Execute and control the delivery of a project management plan.
- Manage the project close out process.
Learning Modules
This qualification is made up of the following compulsory Knowledge Practical Skill and Work place modules
Program Code:
ATCE – 210409
Program Type:
Skills program Conflict Management
NQF Level:
L5 – 8 credits
Program Overview
The Skills Programme: Conflict Management is a short, targeted training programme designed to equip learners with the knowledge and practical skills to manage and resolve conflict effectively in the workplace. It is typically aligned to national skills development frameworks and quality assured by the Quality Council for Trades and Occupations (QCTO) or relevant SETAs.
The programme aims to enable learners to:
- Understand the causes and types of conflict in the workplace
- Apply appropriate conflict resolution strategies
- Communicate effectively during difficult situations
- Promote positive working relationships and teamwork
The programme generally includes:
- Understanding Conflict
- Types (interpersonal, team, organisational)
- Common causes (communication breakdown, values, stress)
- Communication Skills
- Active listening
- Assertive vs. aggressive communication
- Giving and receiving feedback
- Conflict Resolution Techniques
- Problem-solving and negotiation skills
- Mediation basics
- Managing emotions and de-escalation techniques
- Workplace Relationships
- Building trust and respect
- Cultural awareness and diversity management
- Maintaining professionalism
Target Group
- Employees at all levels
- Supervisors and team leaders
- Individuals working in team-based or customer-facing environments
Assessment
Assessment is typically conducted through:
- Role plays and simulated conflict scenarios
- Practical demonstrations
- Short written or oral assessments
Successful learners receive a Skills Programme Certificate or Statement of Results.
Benefits of the Programme
- Reduces workplace disputes and disruptions
- Improves team cohesion and productivity
- Enhances communication and interpersonal skills
- Contributes to a more positive and professional work environment
Program Code:
ATCE – 210401
Program Type:
Skills program New Venture Creation,
NQF Level:
L2 – 32 credits
Program Overview
The Skills Programme: New Venture Creation Level 2 is an entry-level programme designed to equip learners with the basic knowledge and practical skills needed to start and manage a small business. It is typically aligned to South Africa’s occupational and skills development framework and quality assured by the Quality Council for Trades and Occupations (QCTO) or relevant SETAs.
The programme aims to enable learners to:
- Understand the fundamentals of entrepreneurship and self-employment
- Identify viable business opportunities within their communities
- Develop simple business plans
- Apply basic business management principles
The programme generally covers:
- Introduction to Entrepreneurship
- Characteristics of successful entrepreneurs
- Types of small businesses and informal enterprises
- Business Opportunity Identification
- Market needs and customer demand
- Basic market research techniques
- Basic Business Planning
- Setting business goals
- Developing a simple business plan
- Financial Basics
- Basic budgeting and costing
- Pricing products and services
- Managing income and expenses
- Customer Service and Marketing
- Building customer relationships
- Basic marketing and sales techniques
Target Group
- Unemployed individuals seeking self-employment opportunities
- Aspiring entrepreneurs at grassroots level
- Small informal business owners needing basic business skills
Assessment
Assessment is typically conducted through:
- Practical activities (e.g. drafting a simple business plan)
- Oral or written assessments
- Demonstration of applied business understanding
Successful learners receive a Skills Programme Certificate or Statement of Results.
Benefits of the Programme
- Promotes entrepreneurship and small business development
- Supports income generation and economic participation
- Builds confidence in starting and managing a business
- Provides a pathway to higher-level business or entrepreneurship qualifications
Program Code:
ATCE – 211009
Program Type:
Skills program Workplace Essential Skills
NQF Level:
L- 4 – 20 credits
Program Overview
The Skills Programme: Workplace Essential Skills Level 2 is a foundational occupational programme designed to equip learners with the core skills required to function effectively in a workplace environment. It is typically aligned to the Occupational Qualifications Sub-Framework and quality assured by the Quality Council for Trades and Occupations (QCTO) or relevant SETAs.
This skills programme aims to develop essential workplace competencies that enable learners to:
- Communicate effectively in a work environment
- Apply basic numeracy in practical workplace situations
- Understand workplace roles, responsibilities, and ethics
- Operate safely and productively within a team
The programme generally includes the following components:
- Communication Skills
- Reading and interpreting workplace instructions
- Verbal communication and reporting
- Basic written communication
- Numeracy Skills
- Basic calculations (measurements, quantities, time)
- Interpreting simple data and workplace documents
- Workplace Behaviour and Ethics
- Understanding organisational rules and policies
- Professional conduct and teamwork
- Time management and reliability
- Health and Safety Awareness
- Basic occupational health and safety principles
- Identifying workplace hazards
- Safe work practices
Target Group
- Entry-level workers or unemployed individuals
- Learners preparing for entry into vocational training or employment
- Employees requiring foundational upskilling
Assessment
Assessment is typically conducted through:
- Practical demonstrations
- Written or oral assessments
- Workplace-based observation
Successful learners receive a Statement of Results or Skills Programme Certificate.
Benefits of the Programme
- Improves employability and job readiness
- Builds confidence in basic workplace functions
- Serves as a pathway to further occupational qualifications
- Supports productivity and compliance in the workplace
The Workplace Essential Skills Level 2 programme provides critical foundational competencies needed to enter and succeed in the workplace, forming a stepping stone toward further skills development and career progression.
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